DETAILS FOR INSURANCE BLOG

Insurance Coverage

Physiotherapy is often a grey area for insurance coverage, but there are ways you can take to optimize insurance claims. We will help you coordinate with your insurance provider for your reimbursement claims and/or direct billing. We can ask for direct billing from most international insurances and help you prepare your claim form with local partners. Just give us a copy of your insurance card, then we can check for your policy coverage.

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Steps for Reimbursement

Direct Billing

We offer Direct Billing with a number of health insurance companies in the UAE.

Here are important tips before you book an appointment and secure coverage by your insurance company:

Or send a copy of your insurance card and Emirates ID (front and back) to our WhatsApp Number +971 54 410 8862 or email info@adelaidepaediatricphysio.com for an eligibility check.
If you require a Doctor’s referral, we can assist you with a list of doctors in the community if you do not already have your practitioner.
Please bring your Emirates ID with you (soft or hard copy).
Pay and Claim

Please read the below before booking an appointment so you can claim / reimburse from the insurance company after your appointment:

Call your insurance company (+971 54 410 8862).
Check if you have coverage for, Physiotherapy services.
Ask about requirements to claim your money after the appointment.
Book your appointment. We encourage patients to explore the Booking Platform, to book their teleconsultation or in clinic appointment. If you need help, call +971 54 410 8862
We can assist you with all the documentation for your reimbursement.
Guarantee of Payment

If your insurance company provides a Guarantee of Payment, please ask your insurance company to email and our team will coordinate with them to help find a billing solution and assist with any documentation process.

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If direct billing is not available with your insurance company, The Physio Centre will provide you with the appropriate reimbursement form, signed and completed for you to submit to your insurance company.

It is advisable that patients are aware of their own policy requirements and coverages, prior to attending their appointments. If you would like help or advice regarding insurance reimbursement and claims please contact us for more details.

Every insurance company has a defined process their members and clinics must abide by. An eligibility check with your insurance company is required to ensure your coverage for our services.

An eligibility check with your insurance company is required to ensure your coverage for services.

If your insurance company requires approval, check for services before an appointment, please send a copy of your Insurance Card and Emirates ID (front and back) and Doctor’s referral letter (as confirmed by your insurance company) to the WhatsApp Number +971 54 410 8862 or email info@adelaidepaediatricphysio.com for the approval check.